GANZA ADVENTURE LTD
We are GANZA ADVENTURE LTD, a safari and travel experience company based in Uganda. We operate this website to share information about our tours and to let you get in touch with us about a booking. For any privacy-related questions, you can reach us at team@ganzaadventure.com.
Only what you choose to share
There are no user accounts or logins. The only personal information you actively submit to us is what you provide through our booking enquiry form. As described below, our website and third-party providers also process limited technical data when pages and external content load.
Booking Enquiry Form
- —Your name
- —Your email address
- —Your message or booking details
- —Any other information you choose to include
That's it. We do not collect payment details, passport information, or any sensitive personal data through this website.
To respond to your enquiry — nothing else
When you submit the booking form, your details are sent directly to our team inbox at team@ganzaadventure.com via Resend, a transactional email delivery service. We use this information solely to:
Purposes
- —Reply to your booking enquiry or question
- —Coordinate the details of your safari experience
- —Follow up if we have questions about your request
We will never use your information for marketing without your explicit consent, and we will never sell or rent your data to third parties.
How your form data travels
Form submissions are processed and delivered by Resend (resend.com), a third-party email infrastructure provider. When you submit the form, Resend temporarily handles your message to deliver it to our team inbox.
Resend acts as a data processor on our behalf and is bound by appropriate data processing terms. They do not use your data for their own purposes. You can review Resend's privacy policy at resend.com/legal/privacy-policy.
The legal basis for processing your data in this context is legitimate interest (Article 6(1)(f) GDPR) — specifically, your interest in receiving a response to the enquiry you chose to submit, and ours in responding to it.
How we understand site usage
This website uses PostHog for analytics. It helps us understand visits and interactions with our pages. PostHog may process technical information such as a device or browser identifier, IP-derived location, browser and device details, the pages viewed, and the time of a visit.
The analytics data we receive helps us understand which pages are most useful and how to improve the site. We do not intentionally link analytics data to your booking enquiry details.
Content loaded from other providers
Some pages load content or services directly from other providers. When your browser requests those resources, the provider may receive technical information such as your IP address, browser and device details, the requested page, and the time of the request. The provider's own privacy terms also apply to its processing.
Services used on this website
- —YouTube in privacy-enhanced mode for embedded videos
- —OpenStreetMap for interactive map tiles
- —Unsplash and Pixabay for remotely hosted images and videos
- —WhatsApp for links that let you contact our team
- —Resend for booking-enquiry email delivery
- —PostHog for website analytics
WhatsApp links take you to a service operated by Meta. Any information you send there is handled under WhatsApp's and Meta's applicable terms and privacy policies.
Some providers may process data outside the European Economic Area. Where GDPR transfer rules apply, we rely on an applicable adequacy decision or appropriate safeguards, such as the European Commission's standard contractual clauses, as required. You can contact us for more information about the safeguards relevant to your data.
Only as long as necessary
Booking enquiry emails are retained in our team inbox for as long as needed to manage our correspondence with you — typically for the duration of your booking journey and a reasonable period afterward in case of any follow-up.
If your enquiry does not lead to a booking, we will not retain your details beyond what is necessary to handle your request. You can ask us to delete your information at any time (see your rights below).
You're in control
Under the GDPR, you have the following rights regarding any personal data we hold about you. To exercise any of them, simply contact us at team@ganzaadventure.com.
Right to Access
Request a copy of the personal data we hold about you.
Right to Erasure
Ask us to delete your personal data at any time.
Right to Rectification
Ask us to correct any information that is inaccurate.
Right to Object
Object to our processing of your data at any time.
Right to Portability
Request your data in a structured, machine-readable format.
Right to Complain
Lodge a complaint with your local data protection authority.
We will respond to any rights request within 30 days. Given the limited data we hold, most requests can be resolved quickly.
Other websites
Our site may contain links to external websites — such as travel partners, guides, or national park pages. Once you leave our site, this privacy policy no longer applies. We encourage you to check the privacy policies of any third-party sites you visit.
When we update this page
If we make material changes to how we handle your data, we will update this page and revise the "Last updated" date at the top. We do not anticipate frequent changes — this website's data model is intentionally simple.
Questions about your privacy?
We're a small team and we take this seriously. If you have any questions about this policy or about your data, just email us directly.
We aim to reply within 2 business days.